HELP CENTER
You asked, we answered
Have a question? Want to learn more about our store and policies? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.
What payment methods do you accept?
Visa and Matercard
Where to you find the items in your store?
Three ways . . .First, we have extensive relationships with collectors, airports, A&P's and pilots sacross the aviation world. We are in touch with them regularly and when something comes up for sale they reach out to us. Second, we LOVE treasure hunting! We travel across the US looking for new items. Third, from people like you. If you have an item you'd like to sell or restore, please reach out to us.
Why is shipping so expensive when Amazon ships for free?
Our items tend to be large and heavy so shipping is more expensive. We keep our shipping costs as low as possible and NEVER make money from shipping (like some companies do). While we'd love to ship for free like Amazon, we're just a little smaller and UPS doesn't cut us any deals :-)
Who do I call if I have a problem?
Rob Gilland at 847.606.2265 (text or call) or rob.gilland1@gmail.com. I own the business with my son (he's 14). We are are just interested in making our customers happy all of the time so we will do whatever we can to help.
What is your return policy?
We accept returns of any our products in the original condition within 30 days of receipt. Buyer pays for return shipping.